We have a list of frequently asked questions which will hopefully answer any of your queries. If you still cant find the answers you are looking for please fill out the form and a member of our team will get back to you as soon as possible.
Do you only supply standard size units?
Dependent on your door choice then you can have whatever size unit you wish. We are not governed by set sizes like most manufacturers.Do you only supply set colours for my carcassas like other major retailers?
We offer over 200 different board colours for our carcasses to match 98% of all the door ranges we propose.Where are your cabinets manufactured?
All of our cabinets are manufactured in our state-of-the-art factory here in Leeds, West Yorkshire.How much does it cost to get help planning my kitchen, bedroom, bathroom or home study?
We offer you FREE expert advice to help you design, plan and purchase your kitchen, bedroom, bathroom or home study. Either make an appointment for one of our design consultants to call out and see you or just call in with your dimensions and wish list and let us do the rest.How will I know what my Kitchen will look like and will I be able to take this home?
Using Computer Aided Design, our Design Consultants will create a realistic 3 –D drawing of how your dream kitchen, bedroom, bathroom or home study will look in your home. A full perspective which, you will be able to take away, allowing you to stand in your room and visualise your dream.What depth are the kitchen base units and the wall units?
Our base units are 560mm Deep as Standard, our Wall units are 300mm Deep as Standard. If you require to change these to your specification, this will be subject to price changes.Is there a service gap in the base units for my pipework?
Yes there is a service gap which is 60mm deep.
How much does it cost to get help planning my kitchen, bedroom, bathroom or home study?
We offer you FREE expert advice to help you design, plan and purchase your kitchen, bedroom, bathroom or home study. Either make an appointment for one of our design consultants to call out and see you or just call in with your dimensions and wish list and let us do the rest.Do I have to pay the full amount when I order?
Retail Customers: A 25% deposit is required on order placement. The remaining balance will be required on the delivery of your cabinets. If installation is being included a 25% deposit, 70% on delivery and 5% on completion.
Trade Customers: There is nothing to pay until the cabinets and accessories are ready for dispatch, then the full amount would be required or put on your Trade account.
Contract Customers: This is all dependent on Terms and Conditions agreed at the point of sale.
I have my own fitters and appliances, can i just buy the cabinets from you?
Yes, we will do as much or as little as you wish. We are here to help you and work with you.Once I order my Kitchen, Bedroom, Bathroom or Home Study how long will I have to wait until it is delivered?
We normally offer you a delivery time within fourteen days of placing your order (subject to door manufacturer, if applicable). As all cabinets are manufactured by us and are made specifically to your order.
We will contact you five days prior to delivery to confirm the day we will be delivering, and to advise a morning or afternoon delivery slot.Do you offer a guarantee on all your units?
Yes, all cabinets come with a guarantee to give you peace of mind. It is a 10 year guarantee on all furniture we manufacture. The doors, appliances, worktops and accessories all come with a manufacturer’s warranty.
Do you offer a trade account?
We do offer Trade accounts which can be opened subject to our Terms & Conditions.